How do I file a claim for a damaged or lost shipment?
Edited
We’re very sorry that you’ve experienced an issue with your shipment. While we work hard to prevent these situations, we understand that issues can occasionally occur, and we’ll work diligently to address them.
If your shipment was damaged or lost, please visit our Claims Information page and complete the claims form in full. Once we receive your submission, a member of our claims support team will review the details and reach out with next steps.
If you have any additional questions or need assistance during the process, please contact our claims team at:
We’re here to help and will keep you informed throughout the process.
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