How do I file a claim?

Edited

To file a claim, please follow the guidelines below.

Necessary documents needed to file a claim.


Original manufacturing / vendor invoice

Displays the costs associated with your company making or purchasing the product (not the selling price or market value). This will be used to verify the valued amount of the product you are claiming for.


Photos

Displaying the full extent of the incident that occurred. This will also be used to verify the packaging utilized.


Repair invoice (if applicable)

Displays the costs associated with repairing damaged merchandise.


Additional Information

  1. Please make sure all freight is carefully inspected upon delivery. A lack of notation on the proof of delivery regarding any incidents, can result in a claim being denied.

  2. Notify Abdi Transport Inc as soon as possible

  3. For damage claims: if goods cannot be repaired, the freight and all packaging must be retained until the conclusion of the claim. Every effort will be made to handle your claim within a timely manner.


Claim Entry Form

Please click here to access and complete the claim entry form directly in your email.

Claim Type:

Accident
Damage
Damage and Short
Loss
Shortage
Theft

Ship/BOL Date:

Delivery Date:

Currency:

USD

Addresses:

Claimant

Shipper

Consignee

Products:

Part #

Part Description

SO Number

Sub Product

Quantity

Unit Cost [USD]

Unit Weight

Line Total [USD]


Additional Costs: (freight, repairs, labor, packaging, etc.)

Type

Description

Amount [USD]

Total Weight of Claim

Total Amount of Claim [USD]

Documents:

Document Type

Date of

Attachment

Add Other Information:

Abdi Transport Inc Reference #:

Invoice Number:

Summary of Claim:

Claim Contacts:(Please ensure to add your contact information)

Name

Company

Title

Phone #

Email

Contact Info:
Any questions, please contact your customer representative or Abdi Transport Inc Claims department at EMAIL: Claims@abditransportinc.com

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