I paid my invoice. Why am I getting a past-due notice?
Edited
Great question — and we’ll get to the bottom of it for you. We utilize automated dunning campaigns to help streamline our day to day processes. This most likely is a timing issue between your payment being received and applied to your account, and the automated notice being sent.
Please email ar@abditransportinc.com with the following information:
Order Number / Invoice Number (found on the upper right hand section of your invoice or past due notice email)
Payment method (check/credit card/ACH/wire)
Date of payment submission
Payment amount
Remittance detail
We’ll investigate the issue and get back to you with more information.
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